FAQS

I have uploaded content, why can't I see it on the website?

After you have uploaded your content it is sent to our media team for approval. Once approved it will appear on the website and you will receive confirmation by email. This process usually takes less than one week so if your content has not been approved within that time please contact the Newsroom Editor.

I have uploaded a video and it has been approved and published - why can't I see the video within the article page? 

Video content is embedded via the MRG YouTube page. We will usually publish your story quickly and will then upload the video to YouTube and embed it within the page. This process can take 1-2 weeks so if your video still doesn't appear please contact the Newsroom Editor and be sure to include the title of the material.

I want to contribute a text article without  any attachments, is that possible?

Yes, on Step 2 of the upload form simply paste the text into the summary box. When you reach Step 3 (where it asks you to attached files) simply press 'Skip this step'. 

What file formats do you accept?

Audio: AI, AIF, AU, MIDI, MP2, MP3, WAV

Photos/images: JPEG, TIFF, PNG, GIF

Text: DOC, PDF, TXT  

Video: .MPEG .MOV, .WMV, .AVI


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